Eye Virtual - San Antonio, Texas

http://eyevirtual.com/

Rich Rivera spent so much time helping companies handle their information technology (IT) and communications networks, he forgot about helping himself.

“I got to the point where I felt like I was helping everybody else,” said Rivera, “but not myself and my family.”

As a talented young IT professional, bouncing around between companies like AT&T, Lucent Technologies and Nortel Systems, Rivera decided it was time to make his own way.

He took what he had learned during his professional and academic career, and set out on his own. But things didn’t move at broadband speeds, instead, nearly three years after starting Eye Virtual, a full service IT company, Rivera was still working for other companies, while his own grew at a dial up pace.

Rivera wanted to be a provider of a full range of IT services for operations too small or understaffed to adequately handle the often staggering load of tech work involved with the modern business, but, he needed a little help. He knew the technical side well, but running the business posed some problems.

Rivera then met Liam Dillon, owner of PADGETT BUSINESS SERVICES® in San Antonio, through a mutual acquaintance. He was curious about Dillon’s services, and met with him to discuss his options.

“I told Liam I was not going back. I had to make this work,” said Rivera. “He really helped me out with the operational side of things.”

That was more than six months ago, and already, Eye Virtual has taken off. Rivera, president of the company, has now opened satellite offices in Dallas, San Francisco, and has plans for a fourth office in New York.

“I look at Liam as a partner in our operations as we continue to grow,” said Rivera.

Dillon has helped Rivera by ensuring that all of the proper state and federal level certificates and licenses were acquired, and by offering sound business advice, like where to buy insurance for and how to handle state sales taxes.

Rivera said that as the business continues to grow, he will likely expand Dillon’s role as an operational partner by adding services like monthly financial reporting and by taking advantage of the payroll solutions offered by Padgett.

“Going from an employee to the President of your own company is a huge change in so many areas,” said Dillon. “By working with Padgett, Rich was able to make this transition a little smoother, because we were there to answer his questions and help him make the right decisions.”

Rivera seconds that. “I really value his opinion,” he said.

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