Posts from September, 2013

  • Hiring for the Long-Term If every job candidate was as great in person as their resume suggested, the hiring process would be fairly simple. A hiring manager could easily just select the best looking resume, and have a model new employee to train. Anyone who has ever had to hire another person ... Continue Reading
  • Using the Internet Effectively for Your Business At the beginning of the 21 st century, business leaders knew without a doubt that the internet was rapidly changing the way Americans conducted business; yet, hardly anyone predicted that the internet would be in the pocket of the majority of Americans within only a few ... Continue Reading
  • Training Employees on Customer Service Made Easier with Steps Businesses have been using the basic strategy of “steps of service” for the better part of the last two decades. No matter the size of your business, developing steps of customer service and training your employees to follow the steps is one of the most important things you ... Continue Reading
  • How to Get That Leadership Look It is widely stated that 95 percent of communication is nonverbal. As a leader, it is important to ask yourself what message your appearance is giving to your employees. How you look and conduct yourself should communicate who you are and what you value, and as a leader of ... Continue Reading